Four core modules
WhatsApp tools for WooCommerce
Agent chat, product-page ordering, order alerts, and cart recovery, all run from inside the store. Each module below shows what it does and how it connects to WooCommerce events.
Chat and product ordering
Agent chat and product-page ordering
A floating widget routes shoppers to Sales or Support, and each product page carries its own WhatsApp order button.
Multi-agent widget
Sales and Support agents appear in one floating bubble, with department routing, working hours, and Online or Offline badges.
Avatars and greetings
Each agent uses a custom avatar and a pre-filled starter greeting, so the first message is ready before the shopper types.
Order on WhatsApp
A one-click button on single product pages opens WhatsApp with the product, price, and URL. Color and Size selections update for variable products.
Meta Cloud API alerts
Order events sent as WhatsApp messages
Each WooCommerce order event triggers a matching WhatsApp message, from receipt through shipping or cancellation.
Status messages for buyers
Order Received sends a receipt and summary. Order Shipped includes the courier name and a live tracking link. Order Cancelled and Refunded send status updates.
Admin alert
The store owner receives an instant WhatsApp ping on every sale.
Merge tags for every alert
Messages fill {customer_name}, {order_id}, {order_total}, and {items_list} from each WooCommerce order.